Subsidised community alarm and telecare services available to everyone in Hertfordshire

A ground breaking alliance between Hertfordshire Careline, Hertfordshire County Council (HCC) and Hertfordshire Independent Living Service (Herts Community Meals) has launched to provide community alarm and other assistive technology services for older and vulnerable people across the whole of Hertfordshire at a subsidised price.

The partnership will enable members of the public, carers, and health and social care professionals from the whole of Hertfordshire, benefit from a community alarm or telecare service for themselves or their patients at a substantially subsidised price. Hertfordshire Careline, North Hertfordshire District Council’s community alarm service has over thirty years of experience providing high quality, cost effective services that promote the welfare and independence of residents.

It currently provides support for around 20,000 people and takes a staggering 1,000 calls a day – at least one third of these are life critical emergencies. Working in collaboration with Hertfordshire Independent Living Service, community alarm and telecare services can be up and running within a matter of a few days providing reassurance for users and their families, friends and carers. There are no upfront costs or long term contracts, and when compared to other types of care the cost of the service is very modest.

For more information about community alarms and telecare call 0300 999 2 999, visit or email

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