British Gas Energy Trust marks 10 years of helping people out of debt

British Gas Energy Trust marks 10 years of helping people out of debt 

  • In the last ten years, British Gas has given £75 million to the independent charity to help relieve fuel poverty and provide financial help to people struggling with their bills
  • Money donated to the British Gas Energy Trust has been used to give grants to  help 120,000 people over the last decade
  • The Trust also funds other charities to offer debt advice and holistic help to those in need.

The British Gas Energy Trust, which was the first nationwide trust of its kind in the UK, is funded solely by British Gas, which has donated £75 million to the charity over the past 10 years to help 120,000 people to clear their debts and get back on their feet.

Established in 2004 to help individuals and families facing fuel poverty, the Trust offers support which includes grants to clear energy debts, to purchase energy efficient household appliances like fridges, cookers and washing machines, or to fix or replace a boiler.

The Trust also funds over 50 specialist energy debt advisors across the UK, based in the heart of communities to offer help to those struggling to pay their energy and other household bills. The advisors talk to people individually and confidentially about their personal circumstances to understand their problems and give tailored advice and support.

The Trust is open to everyone, not just British Gas customers and is governed by a Board of independent Trustees. Imelda Redmond CBE, Chair of Trustees, said: “I have seen first- hand how the help from The Trust can really change people’s lives. The Trust provides direct financial support alongside charitable advice located at the heart of the most deprived communities. This holistic support provides a more sustainable future for people and has real and positive impact on health and wellbeing.”

Margaret, who benefited from a grant, said: “My boiler was broken for several months, causing me real concern due to my health conditions. However, I was awarded a grant for £2,800 allowing me to get a brand new boiler fitted.

“The Trust really understood my situation and why I needed help warming my house and lowering my heating bills, so this winter I can look forward to a warm home which will improve my medical conditions and give me peace of mind.”

Ian Peters, Managing Director of British Gas Residential Energy said: “British Gas was the first energy company to set up a nationwide independent charitable trust, in 2004. Since taking this step the Trust has helped thousands of people with their energy debts.

“As a responsible energy company, we took a forward looking approach to provide help to those that need it most. In the past three years, we worked with the Trust to create a network of energy debt advice centres that deliver face-to-face advice in the community every day.”

More information, including details of how to apply for grants from the Trust, is available at

The specialist debt advisors are based at:

  • Talking Money, Bristol
  • Bromley by Bow Centre, London
  • Dawn (Advice) Ltd, Morpeth
  • Energy Projects Plus, Wallasey
  • Local Solutions, Liverpool
  • Manchester CAB
  • Money Matters, Glasgow
  • Plymouth Energy Community, Plymouth
  • Preston CAB, Preston
  • Riverside Advice, Cardiff
  • Shelter Birmingham
  • Shelter Dumfries
  • Shelter Edinburgh
  • Shelter Norwich
  • Speakeasy Advice Centre, Cardiff
  • St Anns Advice Group, Nottingham
  • St Helens CAB, St Helens
  • Zinthiya Trust, Leicester


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